Privacy Policy
Protecting your private information is our priority. This Statement of Privacy applies to 3601 N 44th Street, and Kadelyx Health LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Kadelyx Health LLC include 3601 N 44th Street and Kadelyx Health. The Kadelyx Health website is a psychedelic health and wellness company site. By using the Kadelyx Health website, you consent to the data practices described in this statement.
HIPAA COMPLIANT PRIVACY POLICY
At Kadelyx Health, we are committed to protecting the privacy or you protected health information (PHI). This Privacy Policy describes how we may use and disclose your PHI, your rights with respect to your PHI, our legal duties with respect to your PHI, and how to contact us for further information about our privacy policies.
How we may use and disclose protected health information (PHI) about an individual:
We may use and disclose your PHI for treatment, payment, and healthcare operations as permitted by the Health Insurance Portability and Accountability Act (HIPAA). We may also use and disclose your PHI for other purposes as required or permitted by law. For example, if you fall ill and require hospitalization, we may disclose your PHI to your healthcare provider to ensure that you receive appropriate treatment. If someone poses a potential threat to themselves or others, we may disclose their PHI to law enforcement or other appropriate authorities to prevent harm.
Your rights with respect to the information and how to exercise these rights:
You have the right to inspect and obtain a copy of your PHI. You may also request that we make changes to your PHI, although we may deny your request under certain circumstances. You have the right to receive an accounting of disclosures of your PHI, and to request that we restrict certain uses and disclosures of your PHI.
If you have any questions or wish to exercise any of these rights, please contact us.
Our legal duties with respect to the information:
We are required by law to maintain the privacy and security of your PHI. We are also required to provide you with this Privacy Policy, and to notify you in the event of a breach of your PHI.
Kadelyx Health Privacy Policy
Your privacy is important to us. It is Kadelyx’s policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://kadelyx.com, and other sites we own and operate.
Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.
In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.
Information We Collect
Information we collect falls into one of two categories: “voluntarily provided” information and “automatically collected” information.
“Voluntarily provided” information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.
“Automatically collected” information refers to any information automatically sent by your devices in the course of accessing our products and services.
Security of Your Personal Information
When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure and no one can guarantee absolute data security.
You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services. For example, ensuring you do not make your personal information publicly available via our platform.
Please note that we may store your data on servers provided by third party hosting vendors with whom we have contracted.
How Long We Keep Your Personal Information
We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. For example, if you have provided us with personal information such as an email address when contacting us about a specific enquiry, we may retain this information for the duration of your enquiry remaining open as well as for our own records so we may effectively address similar enquiries in future. If your personal information is no longer required for this purpose, we will delete it or make it anonymous by removing all details that identify you.
However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.
Children’s Privacy
We do not aim any of our products or services directly at children under the age of 13 and we do not knowingly collect personal information about children under 13.
Your Rights and Controlling Your Personal Information
Your choice: By providing personal information to us, you understand we will collect, hold, use, and disclose your personal information in accordance with this privacy policy. You do not have to provide personal information to us, however, if you do not, it may affect your use of our website or the products and/or services offered on or through it.
Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.
Marketing permission: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.
Access: You may request details of the personal information that we hold about you.
Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.
Non-discrimination: We will not discriminate against you for exercising any of your rights over your personal information. Unless your personal information is required to provide you with a particular service or offer (for example providing user support), we will not deny you goods or services and/or charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties, or provide you with a different level or quality of goods or services.
Notification of data breaches: We will comply with laws applicable to us in respect of any data breach.
Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.
Unsubscribe: To unsubscribe from our email database or opt-out of communications (including marketing communications and text messages), please contact us using the details provided in this privacy policy, or opt-out using the opt-out facilities provided in the communication. We may need to request specific information from you to help us confirm your identity.
Business Transfers
If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data, including your personal information, among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may, to the extent permitted by applicable law, continue to use your personal information according to this policy, which they will be required to assume as it is the basis for any ownership or use rights we have over such information.
Limits of Our Policy
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
Changes to This Policy
At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.
If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.
Additional Disclosures for U.S. States Privacy Law Compliance.
The following section includes provisions that comply with the privacy laws of these states (California, Colorado, Delaware, Florida, Virginia, and Utah) and is applicable only to the residents of those states. Specific references to a particular state (in a heading or in the text) are only a reference to that state’s law and applies only to that state’s residents. Non-state specific language applies to all of the states listed above.
Do Not Track
Some browsers have a “Do Not Track” feature that lets you tell websites that you do not want to have your online activities tracked. At this time, we do not respond to browser “Do Not Track” signals.
We adhere to the standards outlined in this privacy policy, ensuring we collect and process personal information lawfully, fairly, transparently, and with legitimate, legal reasons for doing so.
Right to Know and Delete
You have rights to delete your personal information we collected and know certain information about our data practices in the preceding 12 months. In particular, you have the right to request the following from us:
- The categories of personal information we have collected about you;
- The categories of sources from which the personal information was collected;
- The categories of personal information about you we disclosed for a business purpose or sold;
- The categories of third parties to whom the personal information was disclosed for a business purpose or sold;
- The business or commercial purpose for collecting or selling the personal information; and
- The specific pieces of personal information we have collected about you.
To exercise any of these rights, please contact us using the details provided in this privacy policy.
Shine the Light
In addition to the rights discussed above, you have the right to request information from us regarding the manner in which we share certain personal information as defined by applicable statute with third parties and affiliates for their own direct marketing purposes.
To receive this information, send us a request using the contact details provided in this privacy policy. Requests must include “Privacy Rights Request” in the first line of the description and include your name, street address, city, state, and ZIP code.
Use of Cookies
The Kadelyx Health website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Kadelyx Health pages, or register with Kadelyx Health site or services, a cookie helps Kadelyx Health to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Kadelyx Health website, the information you previously provided can be retrieved, so you can easily use the Kadelyx Health features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Kadelyx Health services or websites you visit.
Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
E-mail Communications
From time to time, Kadelyx Health may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.
If you would like to stop receiving marketing or promotional communications via email from Kadelyx Health, you may opt out of such communications by clicking the unsubscribe link listed on the email or emailing info@kadelyx.com.
Text (SMS) Communications
From time to time, Kadelyx Health may contact you via text (SMS) for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
If you wish to be removed from receiving future communications, you can opt out by texting STOP.
External Data Storage Sites
We may store your data on servers provided by third party hosting vendors with whom we have contracted.
Changes to this Policy
Kadelyx Health reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
Kadelyx Health welcomes your questions or comments regarding this Statement of Privacy. If you believe that Kadelyx Health has not adhered to this Statement, please contact Kadelyx Health at:
Kadelyx Health LLC
3601 N 44th St.
Phoenix, Arizona 85018
Email Address:
info@kadelyx.com
Telephone number:
(602) 206-4980
Effective as of May 1, 2024
Last Updated December 2, 2024
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CLIENT Testimonial
“
My experience was truly
transformative
The sensitivity and skill of my Guide was
exceptional
”
Michael B, Patient
Clients’ Perspective
“
The change was
profound
I found so much love inside of me
I did not know was there
”
Aytan D, Patient
Guests’ Perspective
“
It feels so
comforting
I just love to be here
”
Kathryn A, Patient
Dedicated Caregivers
“
We keep
them safe
We hold space but
they do the work
”
Dr. Hayley Avino, DNP, FNC-C
Nurse Practitioner
Dedicated Caregivers
“
Our client outcomes are
extraordinary
We bring humanity
back into the healing process
”
Alisia Malta, RN
Director of Guiding